Customer Representative

WHAT DO WE EXPECT FROM YOUR ROLE?

• To provide support for the customers on our e-commerce site according to their requests through the phone, WhatsApp, and live support chat,
• Following orders through our e-commerce management panel and leaving the customer satisfied,
• Eliminating problems in existing applications and supporting new developments,
• Contributing to the development of new ideas, a better process and a better development environment,
• Creating culture by using new technologies within the company.
  

WHAT ARE WE LOOKING FOR?

• Excellent command of written and spoken English and Turkish,
• Customer-oriented problem-solving skills to identify the primary reasons and recommend corrective actions,
• A good team member with good communication skills for speaking with customers from all over the world,
• Eager to embrace flexible shift hours and keen on maximizing productivity by working from home, avoiding the daily commute, 
• Highly motivated for innovation,
• Open to learning and willing to improve,
• Proactive and having a solution-oriented perspective.

Additional Information:

• No waste of time in traffic by working from home,
• Work Shifts;